Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Just a note to say how pleased I am with my VStrom. Buying from Ultimate Bikes was an absolute hassle free pleasure. Everything was very straightforward, all the service records / receipts etc were in order and the new MOT was much appreciated. Having it delivered was a bonus as I wouldn't have felt confident riding it home. I have no hesitations in recommending you to new customers.
I bought a 2010 Triumph Sprint GT from Ultimate bikes in September 2020. Just when I believed British Customer Service to be dead Ultimate Bikes proved me wrong. Communication was excellent from presales enquiry to seeing the bike and purchase. The Price was fantastic for a whole lot of bike and luggage. On Mot Ultimate bikes completed the recommended work, on delivery I noticed some mechanical snags that were reported back and they came through again. Having just had the bike back one day it\'s running perfectly. I would definitely recommend 100 percent Ultimate bikes for a hassle free confident purchase. Thanks guys.
In January of this year I purchased a Kawasaki Ninja ZX6R motorcycle for a very reasonable price. I was also impressed with the great service that I received. I would definitely use you again for my next motorcycle purchase.
Part exchanged my old BM for a spanking 2008 DL650 V-Strom with only 6691 miles on the clock and delivered it yesterday. Outstanding service from the whole sales team who gave me a fair price on part exchange and expedited delivery in time for a long awaited tour on Saturday.
I bought a Honda VFR750F rc36 1996 reg from Ultimate Bikes in June this year and it was delivered to my door on June 11. I had visited the showroom initially to look at a different bike, but the guys were happy for me to spend time browsing similar bikes until I eventually chose this VFR.

The bike was a great price, when taking into account their 3 month guarantee and it was in great condition for a 26 year old machine. 41,000 miles is nothing for these bikes if they have been looked after, and this one had all the service history, paperwork, toolkit and manual included. They even included the stock exhaust as a 3rd party pipe was fitted.

I have to say that after 2.5 months of riding this bike almost every day I cannot find fault with it.

Last week I didn't ride at all because of bad weather and so yesterday I was concerned about the battery condition after leaving it for 6 days in the garage. It started up first time, the battery showed no sign of losing any charge.

I would definitely buy from Ultimate Bikes again, they seem to know how to source great examples of classic bikes. Thanks!
Very nice people to deal with. I bought a Honda Pan European ST1300 off these people without seeing the bike as I had been involved in an accident with my own bike. I did this with the reputation that they had got and put good faith in them when i phoned and inquired about the bike, the advise and service was second to none. Polite and helpful and answered every question i asked which gave me confidence in them. When the bike was delivered the driver was very cheerful polite and very helpful. He moved the bike for me to where I wanted it without any fuss as I had broken ribs as still recovering. I really do wish them all the very best and highly recommend them a very big Thank you
Very helpful friendly and honest
Very helpful, gave me so good guidance. Thanks guys.
An honourable company. My motorcycle developed a problem soon after purchase and the matter was swiftly resolved to my complete satisfaction.
I would recommend this company.
Bought a Honda VFR800 VTEC from Marc during lockdown. Good communications by phone and email, and the bike was delivered safely and on time as promised by a friendly and careful bike transit company which they use. Bike as advertised.....all good, and I recommend Ultimate-Bikes to anyone.
First time I've distance bought a bike. It was easy to purchase & Ultimate bikes communicated well throughout, keeping me update as soon as the bike delivery was booked in. Bike as described, looks and rides well. I definitely take a look what's in stock next time I'm looking to buy again.
Friendly and Helpful - Good range of bikes at good prices.
Bought a bike from them long distance, good service and very helpful.
Gemini Man
I'd been searching on the internet for a clean original Gen 1 Aprilia Mille for two years. I found 3 Mille's advertised on eBay at Ultimate Bikes. I called Mike for some more close up photos of the one similar to the bike I'd owned one 2 years ago, and 2 weeks later I got chance to travel from Oxfordshire to Bristol at the end of January on my Kawasaki. Always go look is my advise. ALWAYS!
Not exactly bike buying season but nothing was stopping me! I arrived, was offered a coffee, the bike was pulled out of the line up and fired up. I was offered to look through the history and paperwork. He offered a new battery and 2 new tyres as they were on the MOT advisory in the price (They replace anything on the Advisory as stated in the advert). He also managed to find a standard silencer and gave me that free too!
I thought about the deal all day Sunday, shall I shan't I, and called Mike and agreed on the px deal Monday morning. I collected it the following Saturday on a rather windy day.
Bike ran well too, I did a 128 mile round trip back through Gloucestershire. A week later the speedo sensor failed, just one of those things, I had no readout but a call to Mike and a new one was in the post and arrived 2 days later. So after 3 weeks, I can say so far, it's been a very good experience.
I was very impressed. Good selection of different bikes, young and old. Something for everyone, and very fairly priced. Friendly knowledgeable staff, who don't harass you. Thoroughly recommend a visit
I bought a Triumph Speed Four from you last week. I couldn't be any happier with the bike. It is perfect and clean as a whistle. 3 of the guys I normally go riding with have seen it and asked where I got it from and I was only too pleased to tell them. Thank you again for such a beautiful bike and I will definitely be doing more business with you in the future.
Very pleased with service. Bike is exactly as described. l can recommend Ultimate Bikes!
Bought their beautiful Moto Guzzi Norge from Ultimate Bikes and I can honestly that Mark dealt with me in an extremely patient and professional manner . He over delivered and I could not be happier. First time that I buy a motorcycle on line without seeing it due to Covid19 and I am not disappointed. I would certainly recommend them as the advert was extremely accurate and the price was right to a point that I did not even felt the need to negotiate . Thank you Mark @ultimate-bikes I will be happy to recommend you anytime. Great job from an extremely happy customer.
May I start off by saying, what a wonderful bike you sold me. You were 100% with everything you said, and a VERY honest dealer. I replaced the exhaust for a chrome one, waxed everything and everyone thinks its a brand new bike! its that nice. I took it to get jacked up, guy cleaned underside and said he could see nothing that needed work. He also pre mot'd it for me for peace of mind an said the bike was A1. I am recovering from cancer, so thank you for not selling me a dud. Its a great bike and you have made me smile again 👍
I bought a honda cbf 600 from ebikes over the phone unseen, very friendly and helpful people the bike was exactly as described I will buy my next bike from them.
I purchased a bike about a month ago and and I am very pleased with it. It's a family run business very honest guys and very helpful, will definitely buy another bike from them in the future.
I bought the 1250 bandit from the photos, right from the start these guys were excellent! the bike was delivered to me within a couple of days in excellent condition it was exactly as they described! these guys really take the hassle out of buying a great bike!100% i will use Ebikes again. many many thanks.
My daughter and I have both bought bikes from Mike at e-bikes. Late last year I bought a 1 owner ZX9R with 15k miles and an amazing history for an excellent price and my daughter, having just past her A2, has just bought a 2 year old 1 owner CB500 with....get this...900miles on it for pretty much the cheapest price on the net. You appear to have the option of many excellent quality bikes at very competitive prices from a friendly family business who appear to have nothing to hide. I for one will be back to see Mike and Mike when I have a few quid going spare! Thank you
Amazing, professional and quick service my first bike of many and I will most definitely be using Ebikes again many thanks to all the team in particular Matt whom I delt with negotiating my first bike purchase, cheers mate! Also a shout out to 2 wheel trans for a safe and prompt delivery. Many thanks
Can not fault a single thing about these guys......being 250 miles away, the whole deal was done over the phone, didnt actually see the bike until it was wheeled down the ramp at the back of the delivery van, but I knew from the photos and the chats that I had had with Mike, there was absolutely no way I was going to be anything other than delighted!! Thanks so much for everything!!!!
I'm on my third bike from ebikes and would have no qualms about returning for a fourth! Have been a customer since they started and have always been very happy with the service and after sales help, a nice well run family business with great used bikes!
The best I've dealt with. The bike was MOTd, serviced and transported 130 miles to me in 4 days. Would recommend to anyone.
Honestly can't recommend them enough. Such a friendly team and very knowledgeable. I bought a Yamaha YBR125 as my first bike from them and the advice given was excellent. No pushy sales people and it was MOT'd and delivered to my door within a few days.
I purchased a Honda Silverwing from Ebikes via their eBay site from start to finish the service I received was superb. Highly recommended Ebikes.
Excellent service by all in the team. Bought a brilliant bike, at a fair price with minimal fuss. Would and have recommended to family and friends.
On my third bike with them. Very happy with the service and bikes are well priced.
Really helpful and friendly guys, they sorted a fault under warranty no problems at all. Very happy with the bike.
No regrets, wish I'd found these guys before buying new before
Amazing guys, really knowledgable. I bought a 2009 tenere from then and it was MOT'd and dropped at my door. Great service
Great place to purchase a bike.helpful friendly staff.nothing too much trouble.would return again
Travelled from Swansea to get my bike and was really impressed with the service. I would recommend them to family and friends
All of the team were very helpful helping me choose my first bike. I will have no hesitation about going back to uprade to a bigger model when I pass my test
Mike at E Bikes was extremely helpful when my wife and I were looking for a 125 for her to learn on. He let her try a few that he had in stock for size and gave advice. We eventually chose a nice Yamaha YBR which has, so far, been great. She is gaining confidence and I've also been using it a lot as I'd forgotten how much fun a small bike can be.
I live to far away to go and view the bike so ebikes sent me a video of the bike showing everything on it and started from cold so I bought it and it was exactly what the video showed a excellent bike really good customer service and hassle free delivery to my door would highly recommend ebikes
Fantastic service and despite being a new rider never felt intimidated. Will definitely buy from here again!
I ordered my bike over the phone after viewing photos online, ebikes were brilliant,the bike was motd and delivered exactly as promised.i would not hesitate to use them again excellent service
Service was good and the guys there are really friendly! Bike was sorted and mot'd upon purchase and was delivered to my front door :)
My Husband brought a Triumph Sprint from Ebikes, we would highly recommend them . From start to finish everything was easy lots of communication ,bike was as described with No surprises on delivery . My Husband was very dubious about buying a bike he had not seen or been able to test drive , but we need not of worried as everything was perfect .Thank you to all at Ebikes
Excellent service from ebikes. Good choice of bikes and good prices. Thanks
Bought a bike from Mike and Mark at e-Bikes in Bristol, a pleasant easy transaction with the bike being delivered to me 140 miles away. It was everything and more I expected and i would highly recommended the guys for their honest pricing and excellent service.
Great service with a good selection of great used bikes. Delivery was arranged and the bike arrived just as planned.
From my first phone call ebikes were great. Organised a test ride to suit my availability, whipped and MOT on it and did the work within days and were very professional. Would recommend them to anyone buying a bike
Very helpful and friendly. Had a problem with the indicators which they are fixing without any quibble. Very good
I would highly recommend buying a used bike from Ebikes UK Ltd. I went to view the bike at short notice then had it delivered all within a week fully serviced and MOT'd. Thanks again Mike.
My Husband brought a Triumph Sprint from Ebikes, we would highly recommend them . From start to finish everything was easy lots of communication ,bike was as described with No surprises on delivery . My Husband was very dubious about buying a bike he had not seen or been able to test drive , but we need not of worried as everything was perfect .Thank you to all at Ebikes
Nice chaps, got a lovely bike at a good price. Small unforeseen issue was sorted out within a day after purchasing. Would buy from Ebikes again!
I found Ebikes and Mike to be helpful and a genuine place to buy .The bike I bought was a VFR 800 with full luggage. The bike is running well, which is important for a long distance courier and ticks all the boxes. If you are looking for a bike to suit try Ebikes
Dubious about buying a bike unseen, but must say I am pleased with the bike and the service I have received.
Good communications and very helpful. Would recommend ebikes in Bristol.
Purchased my first bike from Mike. I had some concerns about buying without seeing the bike in person, but the bike was exactly as described and delivered on time without a hitch.
Great people to deal with, have gone the extra mile with me cant praise them enough.
Bought an RSV mille from ebikes unseen other than Mikes word and hi res pictures (once I got my money refunded from another dealer...long story! ).Rsv arrived as described with new parts fitted as promised.good delivery cost and bike was a great price.I would highly recommend.just a straightforward deal with no hassle..happy days.
Bought a used 2001 Suzuki SV650N online. Wasn't sure as it was over the net. Mike assured me the bike was in excellent condition. Martin explained the bike in detail to me & I was convinced. Even better it had extremely low mileage!
Bike was fully MOT'd, serviced & cleaned after I put down a small deposit. I was not asked to pay a further penny until the bike was ready for delivery. The bike was delivered exactly at the said time using a reputable courier. Bike runs & rides like new & I'm very happy with my purchase 6 months on! Highly recommend as you also get 3 months parts/bike warranty.
Bought a bike a few weeks ago. You just get the feeling that you are being sold decent quality, sensibly priced stuff. None of the "is this guy trying to rip me off?" feelings that usually go with buying used vehicles. Not only that but literally a day later, pre delivery, I had to change my mind because of an unfortunate black hole in my finances that I had failed to notice. So I had to take advantage of the money back guarantee. It was honoured without complaint. I hope to be back when the finances improve.
Outstanding service and selection of really clean bikes. Bought a Honda Deauville at a great price with no hard or pushy sales tactics from Martin or Mike. Whole process was really easy and convenient. Mike has also been very helpful with any little issues I've had. Would highly recommend ebikes!
Extremely pleased with both the bike and service. Buying a bike you have neither ridden or seen is always a worry, but these guys are straight up and genuine. Bike was delivered to derby at exactly the time they said. Further more Marc even threw in a free cover he had lying around in the back of the van. Great experience, I would highly recommend them.
The SRAD is absolutely spot on in every way, I've taken it all the way to Pembrokeshire and back via the Brecons and it was stunning! Driven to work too altogether proving the mechanical condition is superb. I'd like to think my next purchase will be through you as i'm chuffed to bits. Many thanks
Nice guy to do business with,fantastic after sales services, well pleased with my bike,
My first bike in over 6 years due to spinal surgery, Mike was extremely helpful and patient. The bike needed a few little things doing to it which Mike promptly took care of as well as putting a new MOT on it. It is rare in this day and age to find someone so genuine and honest. I would, and already have, recommend/ed ebikes to all. 5* rating.
Great place to buy a bike. Really helpful and professional. I had a bit of an issue with the bike I bought although it was immaculate and good value for money, the team dealt with the problem so quickly and they genuinely cared that all was dealt with swiftly and professionally. Couldn't be happier!
These guys do exactly what they promote on the website , totally trustworthy and deliver their guarantees to a very high standard , without any qualms I would use them to buy another bike !
I Bought a GSXF600 The bike is fab. Love it. Went to the unit to buy it there was a great selection of bikes at really good prices. Would defo buy again from there. Highly recommended :)
Bought a Honda XL650 Transalp from Mike a few weeks ago. Just about to go on a a trip around Ireland. Confident all will go well. Great people to deal with.
I bought an 07 plate Honda cg from ebikes the bike is absolutely brilliant very very clean and great example, the guys in there were brilliant very helpful and polite they also sorted me out with a helmet and delivered the bike to me with no fuss, when it comes to upgrading I wont hesitate to come back here.... 5 star highly recommend...
After having a bad experience from gumtree (was delivered a bike that wasn't the one pictured/described), Thought it would be best to buy my first bike from a proper dealer. Bike arrived better then expected and been riding it everyday since and had no problems at all!! Worth the extra £'s!!! Couldn't be happier!!
Thanks Ebikes!!
I bought a 2009 Honda CBF600 from E-Bikes about 2 months ago. The staff are great and very helpful! Great selection of bikes and I have to say I'm very pleased. I have used the bike almost daily and it's been great! Would definitely recommend E-Bikes!
Extremely pleased with both the bike and service. Buying a bike you have neither ridden or seen is always a worry, but these guys are straight up and genuine. Bike was delivered to derby at exactly the time they said. Further more Marc even through in a free cover he had lying around in the back of the van. Great experience, I would highly recommend them.
Bought V-Strom 650. Very pleased with service received. Highly recommend Mike and Martin. Bike initially did not run smoothly. This was all put right under guarantee.
Bit dubious about buying a bike I hadn't seen in person but was not dissatisfied in the slightest. First class service! Bike arrived today just as pictured full mot and serviced love it highly recommend ebikes 100%
Mike at E Bikes was extremely helpful when my wife and I were looking for a 125 for her to learn on. He let her try a few that he had in stock for size and gave advice. We eventually chose a nice Yamaha YBR which has, so far, been great. She is gaining confidence and I've also been using it a lot as I'd forgotten how much fun a small bike can be.
Bought a 2001 SV650N from E Bikes UK. Full, transparent, easy sales process. Bought down a deposit, bike was MOT'd, serviced & not asked to pay a penny more until bike was ready for delivery. Delivery through respected transport company. Bike runs brilliantly & is almost like new with the extremely low mileage! Definitely recommend this dealer.
Very friendly and professional service offered by Mike and the team at Ebikes. They have a good range of stock from learner legal 125, super sports, tourers and commuters. I purchased my CBR125 r4 and I am very pleased with it, fully serviced and MOT'd, even came with half a tank of fuel. The purchase was hassle free, no heavy sales tactics, saw the bike on the web site, made a small deposit and then popped into Ebikes for a test ride, had a chat about the bike and bought it there and then. Mike delivered it personally within 5 days as it needed a service and MOT. I can thoroughly recommend Ebikes.

Honda CBF600 - This bike is brilliant, it's my first "Big Bike" following my test and I couldn't be happier. The boys at eBikes knew there stuff and the condition of the bike is top notch. I'm out on it daily so i'm anything but a fine weather biker and in all temperatures it starts first time.... I'll be back for my next bike soon!
Yamaha YZF R125 - It looked great in the pictures and it was. I had a small gripe about the headlight being slightly marked and Mike sent a brand new OEM part out straight away. The bike runs like a dream and I'm really chuffed with it. I will be getting my next bike from here! Thanks.
Yamaha YBR 125 custom - Great experience with eBikes. Bike is running smoothly,in a great condition.Certainly eBikes made my online shopping for a bike very smooth + the delivery company was very good experience as well. Absolutely trustworthy seller.Highly recommended.Thank You eBikes.
Triumph Sprint ST 955i - Lovely clean bike thanks for taking the extra time to sort out the irregularity you noticed at the test drive. I would certainly recommend you.
Yamaha XJR1300 - The bike is sound and no unexpected issues with it. A positive experience with team in Bristol, better customer care than from a near by main dealer, after taking the deposit. Will certainly use again when expanding the bike cave.
Thank you and your team who did a very good job plus your delivery company ;oh yes the 250 Dragstar is just what I wanted. I will recommend ebikes to others bikers and will use you again Thanks for your help.
Suzuki GSF1200 - Everything is as promised, the bike is really nice. Even the colour is better than expected. Thanks for making it so easy.
I'm really enjoying the Deauville. It was exactly as described and has given me over four hundred miles of trouble free biking so far. Looking forward to many more to come!
Yamaha FJR1300 - Bike is excellent. Brilliant condition. Totally as described. I'd even go as far as to say better than described. Excellent knowledgeable staff. Cup of tea while doing the paperwork. Internet provided to buy the tax. Phone provided to sort out my insurance. And he even popped out to 1/2 tank of fuel in her. Highly recommended. Son hits 17 soon so will be on the website looking out for a 125 for him.
Kawasaki ZZR1200 - Friendly and helpful staff, clean setup with plenty of variety of stock and a speedy delivery service if needed. Mike bent over backwards to make sure I was happy with my bike. I can't speak highly enough of him and e bikes and would recommend them without hesitation. Plus I had a brew and used their toilet, little things but make all the difference, particularly when it isn't a main dealership looking to butter you up. A fully deserved 5* rating, thank you.
Yamaha XVS 125 Dragstar - I agree with all the reviews. Great to do business with the 2nd time for me, Mike has always very helpful, with a good delivery service. I purchased on-line and the bike was delivered as specified in VGC.
Suzuki GSF600 S - Very pleased with bike, finally had a break in weather to try her out. Rides very nice, still feels firm and tight. Looking forward to summer! Many thanks
Just bought a gsxr 600 of Ebikes and I am very pleased. A pleasure to do buisness with. Thank you and merry Xmas.
Suzuki DL650. Purchased the motorcycle over the phone and had the bike delivered. Bike was as described. I would definitely deal with you again. Thank you ebikes.
Vespa 50S - Scooter exactly as described, in as new condition, good price, all docs etc. Mike was great to deal with and he used great carriers. They delivered well before he predicted. I have every confidence in recommending ebikes. 10 out of 10 in every respect.
Thanks for the delivery of the bike yesterday, bang on the specified time! and very helpful showing me the operation of the bikes controls.
GSX1400 Great bike exactly as described thank you
Suzuki GSX1300 Hayabusa - Just want to say the bike is amazing, well cleaned and the service you gave me was amazing. It was a real pleasure doing business with you and I will definitely deal with you again. Thank you so much for everything.

Yamaha XV125 Virago - Wow amazing bike Many thanks to Mike and the team for a friendly efficient sales service and swift delivery Highly recommend ebikes for a great service
I bought a Yamaha YBR125 from eBikes earlier this year. The whole experience felt very professional and very reliable, despite being a smaller bike dealer when compared to Fowlers who are the other side of the city centre. They delivered by bike on time and explained the features of that specific model with a comprehensive description of how they sent off the V5 logbook, when I could expect it back and how I could chase it up if I hadn't received it within a certain period of time. The bike itself is immaculate and I am very happy with both it and the service given. Would absolutely, definitely used again.
Hi, Just to say a big thankyou for the help today collecting the yzf. Bike is fantastic had a brilliant ride back to Shrewsbury via the a38 (Leominster etc..). Bit of a kangaroo start from the shop to the first junction but within minutes was well away. Once again many thanks